When you buy with a credit, debit, or ATM card your 30-Day Unlimited Ride MetroCard is automatically insured.

MTA New York City Transit introduces the 30-Day MetroCard Balance Protection Program. Now, when you purchase a 30-Day Unlimited Ride MetroCard, you'll be protected from loss or theft of the card as long as you purchase it with a credit, debit, or ATM card from a MetroCard Vending Machine.

Simply call 212-METROCARD (212-638-7622) and supply us with the number of the credit, debit, or ATM card you used to purchase your MetroCard. We will credit your account with a prorated value of $2.53 per day remaining on your 30 days based on the date you notify us of the loss. You will not receive a replacement MetroCard.

You can file up to two claims per calendar year. The first claim will be processed free of charge; a second claim will be subject to a $5.00 administrative handling fee that will be deducted from the refund amount.