mta.info

MTA GUIDE TO ACCESSIBLE TRANSIT

Chairman's Letter
Subways and Buses
Commuter Rail Lines
Accessible Stations
Paratransit Services

INTRODUCTION
Meeting the Needs of Customers With Disabilities

The Metropolitan Transportation Authority offers reduced fares on our subways, buses, and commuter railroads to customers with disabilities. Follow the links in the yellow bar at left to find where to go and how to qualify for reduced fare, to get a list of accessible stations in the MTA network, and to get a list of paratransit operators in all counties that we serve. Our main phone list includes many useful numbers for customers with disabilities.

All the information in these pages is also available in a PDF document, large print or Braille brochure, or on audiotape.

Visually-impaired woman and her guide dog reads tactile-Braille signage at a newly renovated and fully accessible station.Features of Accessible Stations

In improving services to individuals with disabilities, the MTA identified stations and facilities where compliance with the Americans with Disabilities Act (ADA) would benefit the most people, analyzing such factors as high ridership, transfer points, and service to major areas of activity. These stations were given priority in our station-renovation program. We are continuing to expand accessibility features to more and more locations.

The MTA network has more than 75 fully accessible subway and commuter rail stations. These stations have features that improve accessibility for customers with visual, hearing, and mobility impairments, as specified by the Americans with Disabilities Act. Their features include:

The MTA network also has more than 120 additional subway and commuter rail stations that have elevators and/or ramps to provide wheelchair access. In some stations, ramp slopes may exceed the maximum recommended by the ADA. On commuter rail lines, some ticket offices and restrooms are not accessible by wheelchair.

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