MTA Guide to Accessible Transit
Paratransit Services
MTA Paratransit Services
NYC Transit's Access-A-Ride
LI Bus's Able-Ride
New York State Paratransit
Connecticut Paratransit
Paratransit services operate in all of the counties served by MTA commuter rail lines. Outside New York City and Nassau County, these services are operated by local governmental agencies or by private contractors. For more information about paratransit services, contact the appropriate agency.
The MTA has two paratransit services that provide shared ride transportation for people who are unable to use the subways, buses, or commuter railroads for some or all of their trips and their Personal Care Attendants (PCAs).
New York City Transit's Access-A-Ride serves New York's five boroughs. Access-A-Ride services are available for travel for any purpose 24 hours a day, seven days a week. See details of service.
Long Island Bus's Able-Ride serves Nassau County and coordinates paratransit service with Suffolk County to provide direct service to points approximately two miles east of the Nassau/Suffolk border. Able-Ride provides service county-wide on weekdays from 7 a.m. to 11 p.m., on Saturdays from 8 a.m. to 9 p.m., and on Sundays from 9 a.m. to 6:30 p.m. At other times, Able-Ride provides service only for trips that begin and end within three-quarters of a mile of fixed route service that is operating at the time the customer wishes to travel. Requests for service that begins or ends outside of the three-quarter mile limit will be taken, but reservations will not be confirmed until 5 p.m. on the day before the requested trip. See details of service.
For travel between Nassau and Queens Counties, call Able-Ride at
516-228-4000 and New York City Transit's Access-A-Ride at 877-337-2017
to reserve these trips. Customers may transfer to Access-A-Ride at Long
Island Jewish Hospital (main entrance-east side only) in New Hyde Park and
at Green Acres Mall (main entrance-south side at J.C. Penney) in Valley
Stream, or at 223rd Street and Hempstead Avenue in Queens Village.
You must apply to use paratransit services. To get an application, call one of the following numbers. Note that 800, 877, and 888 are toll-free numbers.
New York City
Access-a-Ride
New York City Transit
Paratransit Division
130 Livingston Street
Brooklyn, NY 11201
877-337-2017 (toll-free) or 718-393-4999
718-393-4259 (TTY - Applications, Eligibility)
718-393-4257 (TTY Reservations)
718-393-4258 (TTY Command Center)
800-662-1220 (TTY Relay - When you hear the recorded message press “1”
for English or “2” for Spanish. Then press “1” to be connected to the Customer
Information Line.)
Dutchess County
Dutchess County Loop Bus System
14 Commerce Street
Poughkeepsie, NY 12603
845-452-0813 Dial-a-Ride
845-452-7433 Rural & Complementary Paratransit
Nassau County
Able-Ride
Long Island Bus
947 Stewart Avenue
Garden City, NY 11530
516-228-4000
516-228-4002 (TTY)
Putnam County
PART Service
Putnam County Transportation
841 Fair Street
Carmel, NY 10512
845-878-RIDE (800-878-7433)
845-878-4039 (TTY)
Orange CountyO
Leprechaun Lines Incorporated
PO Box 2628
Newburgh, NY 12550
845-565-7900
Rockland County
T.R.I.P.S.
(Transportation Resources Intra-County for Physically Handicapped and Senior
Citizens)
Department of Transportation
Dr. Robert L. Yeager Health Complex
Pomona, NY 10970
845-364-8747
Suffolk County
Suffolk County Accessible Transit
Suffolk County Office of Handicapped Services
Building 158, North County Complex
P.O. Box 6100
Hauppauge, NY 11788-0099
631-852-5200
631-491-4900 (TTY)
Westchester County
Operated by Bee-Line
ParaTransit
100 East 1st Street
Mount Vernon, NY 10550
914-995-7272 for Reservations
914-995-2956 for Information
914-682-3408 (TTY)
Greater Bridgeport Transit Authority
(serving Bridgeport, Trumbull, Stratford,
and Fairfield)
One Cross Street
Bridgeport, CT 06610
203-366-7070
203-330-0657 (TTY)
Housatonic Area Regional Transit
(serving Danbury, Bethel, New Milford, Brookfield,
Newtown, Redding, Ridegfield, and New Fairfield)
SweetHART Paratransit
203-748-2511
Hartford Area
Greater
Hartford Transit District
One Union Place
Hartford, CT 06103
860-247-5329
Middletown
Middletown Transit District
340 Main Street
Middletown, CT 06457
860-347-7657
Milford Transit District
29 Research Drive
Milford, CT 06460
203-874-4507
Norwalk Transit District
Service for Greenwich, Norwalk,
Stamford, Darien, New Canaan, Wilton, Westport, and Weston
275 Wilson Avenue
Norwalk, CT 06854
203-299-5180
203-299-5183 (TDD)
New Haven Area
Greater New Haven Transit District
840 Sherman Avenue
Hamden, CT 06514
203-288-6282
203-288-7067 (TTY)
Stamford
City of Stamford Dial-A-Ride
888 Washington Boulevard
Stamford, CT 06904
203-977-4049
Waterbury
Greater Waterbury Transit District
Northeast Transportation Company, Inc.
1717 Thomaston Avenue
PO Box 4670
Waterbury, CT 06704
203-756-5550
- MTA Home
- NYC Transit
- Long Island Rail Road
- Long Island Bus
- Metro-North Railroad
- Bridges & Tunnels
- Capital Construction
- Bus Company
